We have some important values that we follow in everything that we do. These values are more than a list to be put up on a wall or our website. They are ingrained into everything we do and our service offerings are imbued with these principles from the start. Only by doing this do we develop a unique culture within our organisation that delivers sustainable results to our customers and job satisfaction to our employees.
We are great advocates of knowledge transfer and the sharing of information. Not only do we promote this amongst our team and have regular meetings, think-tanks and leadership meeting but we get our clients and partners involved and extend the educational process of learning about SEO and online marketing get them involved in the process.
We care about our clients businesses and consider ourselves part of their marketing and sales team. Doing our work is more than just ticking a box or spending the allocated service hours, it is doing the right thing becasue we know that time and money matters and that we can help because we have the skills to do so and employ the right people with the capacity to put themselves in our clients shoes and position.
We're the real deal, specialists in the industry and we've proven ourselves in the last decade many times over and will continue to do so in the future. We say what we mean and do what we say.
We're open and clear about the results that we've achieved for our clients and the results that we can achieve for you and the work that's involved. We record everything that we do and are fully accountable for the hours that we provide service for. We also report and communicate with you in plain English, with no jargon, so you can fully understand the changes we're making and the work that we're doing.
We thrive to be good at our jobs and to stand out from the crowd as individual professionals serving our clients as representatives of our company. We want to be known for exceptional service and good results for our clients measured by a positive return on investment.
Rewarding (& Fun!)
Being good at what we do, achieving results and receiving appreciation from our clients gives us the job satisfaction that we desire. We consider this a win-win situation. If our clients are happy we can go home being pleased with ourselves. In turn, we have more motivation to keep doing a great job which leads to more customer satisfaction. A vicious happy cycle. And with our friendly team we have fun while we're doing it.