White Chalk Road is delighted to announce we have been announced as a finalist for both the Customer Experience Award and the Enterprise of the Year Award at the 2014 Belmont Small Business Awards.
Congratulations to Charles Ryder
White Chalk Road CEO Charles Ryder commented: “We are so proud to be nominated for these awards – the Customer Experience Award in particular. We distinguish ourselves from the average SEO or Search Marketing firm by focusing on providing top of the line customer service to our clients. In an industry that requires complex technical knowledge and where search algorithms change weekly, we always endeavour to report simply and transparently to clients to ensure they fully understand the changes being made to one of their most valuable assets – their website.”
Customer Experience is a high priority for White Chalk Road and an area in which we invest a significant effort to continuously improve. In the past year alone we have overhauled both our reporting process and service methodologies to ensure they are even more client-friendly and transparent.
We have also created a new client training service, aimed at helping clients to gain a better understanding of how online marketing works and how it fits into their overall marketing strategy. The training also educates White Chalk Road’s clients on how best to report on online marketing KPIs and ROI within their organisation.
White Chalk Road was chosen as a finalist by a panel of business experts. The Belmont Small Business Awards are coordinated by the Belmont Business Enterprise Centre (Belmont BEC), a non-profit community organisation that provides online business webinars, workshops, mentoring and guidance to persons wishing to start or grow their business within the Belmont region, statewide and nationally.
The award ceremony
The awards provide recognition and encouragement for the professionalism of small business achievements and many of the categories are open to small businesses Western Australia-wide.
Winners will be announced at the Belmont Small Business Awards Ceremony in the Ballroom of the Perth Exhibition and Convention Centre on Friday 31st October 2014.